It’s been a while!

Things that have happened:

  • I got my VeriPhone, and it has been fabulous. I get my email in a timely manner, I have downloaded a million apps, and I have no complaints. I don’t care about iPhone 5 – it’ll happen, and it’ll be sold out, creating frustration everywhere.
  • I haven’t done groceries in almost 3 weeks! This is not okay.
  • Brian got me white roses for Valentine’s Day. I love white roses.
  • I’ve been working crazy-hard at House Party, but it has been really fun. I love feeling productive, and I love having to work to deadlines. The pressure is a nice change of pace. I don’t like working by REACTION – being proactive is my jam.
  • Trip 2 to California TBD
  • Trip to Geneseo to see Ke$ha is in the works.
  • I might have some form of celiacs disease. Beer has been the main culprit. I’m going to start cutting down on gluten, and testing different alcohols to see if it’s actually the wheat/barley or if we’re talking about an alcohol intolerance. 
I was really surprised that I couldn’t find any blog posts about FAQ writing. In re-writing and writing FAQs, I hit so many frustration points that I started looking through my blogs for tips/tricks/survival techniques, but I couldn’t find any. I needed an FAQ on writing FAQs. I couldn’t find one. It’s such a simple, but under-looked aspect of running a strange business.

When I went to CMmeetup’s Social Media Week eventDavid Brown, Social Media Specialist at Etsy hilariously pointed out that most business’s FAQs DON’T actually address the most frequently asked questions. They’re flawed by the perspective of the person writing it. Not sure how people in the FAQ-writing business (in customer service, in product development) let that happen. We’ll see how well I can do.
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About cicutoface

Canadian transplant in Inwood, New York City. Community Manager at House Party, a WOM marketing company. Owns a chinchilla. Voluntarily takes on too much work to help anything from pop-punk bands to homeless dogs. Learning to cook and live well.

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